Ampsuite FAQ

Working With Us

• How long are your contracts?
• Will you lower your distribution percentage if my sales increase significantly?
• Are there any set up or additional fees?
• Can I use my own direct distribution deals?
• Can I create a White Label Service?
• Is my distribution contract exclusive?

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Distribution & Asset Delivery

• What’s the difference between distribution and asset delivery?
• Do you work with all digital stores?
• Do you deliver into social media e.g. Facebook, Instagram, TikTok?
• Can you help with verifying Facebook/Instagram accounts and YouTube Official Artist Channels?
• Do you deliver into radio stations e.g. Pandora, iHeartRadio?
• Do you deliver to Bandcamp, YouTube and SoundCloud?

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Marketing & Promotional Tools

• What promotional tools do you offer?
• Do you have limits on the number of contacts we can deliver newsletters/mailers to?
• Do you charge extra for promotional tools?
• Do you offer pitching releases to stores for banners & marketing support?
• What marketing opportunities do you offer?

Accounting & Publishing

• If I distribute or deliver with you can I also use the royalty processing tools?
• How often do you send statements?
• How long does it take for sales revenue to be paid?
• What is your payment method?
• What currency do you pay in?
• Can I send out contracts to my artists in Ampsuite?

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Support

• Can I speak to someone if I need help, and how quickly do you respond to emails?